Job Description

We currently have an immediate vacancy for a full-time Pool Attendant Supervisor to oversee operations at a hotel. The ideal candidates should possess strong communication skills and have prior experience as a supervisor in a hospitality or maintenance setting. Responsibilities will include coordinating pool maintenance schedules, ensuring guest safety, and managing a team of attendants to uphold the highest standards of cleanliness and service. Candidates should demonstrate leadership qualities, with the ability to motivate and train staff effectively. Familiarity with pool equipment and maintenance procedures, along with knowledge of safety regulations and compliance, is essential. We are seeking individuals who are proactive, detail-oriented, and capable of handling challenging situations with professionalism. If you are passionate about providing exceptional guest experiences and thrive in a dynamic environment, we encourage you to apply! Location: Waikiki (Honolulu, HI 96815) Key Responsibilities: Respond promptly to emails and phone calls for clear communication with team members and property managers Overseeing a pool attendant team requires a blend of leadership, organization, and communication skills Review and submit timecards weekly Supervisor to participate in employee training and meetings Order and pick up necessary supplies Ensure the cleanliness of the premises Observe and monitor the pool area, ensuring all guests are informed of safety regulations Deliver exceptional service in alignment with the hotel’s standard operating procedures and brand values Greet each guest upon arrival, distribute towels, assist with seating arrangements, and provide consistent guest service that exceeds expectations, along with any other supportive services. Stay informed about hotel facilities and services to effectively address guest inquiries Identify and report any defects in the pool area, promptly notifying supervisors and relevant departments about hazards, injuries, equipment issues, or processes that could hinder operations. Ensure the swimming pool is maintained in a clean condition at all times, reporting any maintenance concerns to the engineering department Sweep and water down the pool deck, ensuring that all furniture is properly arranged during morning setup and evening breakdown Maintain the cleanliness of the pool deck and facilities by straightening and stacking chairs, collecting soiled towels and trash, repositioning furniture, replacing flags, and cleaning signs. Collaborate closely with other departments to foster a positive guest experience Adhere to safety procedures. Report safety concerns or building issues, such as burnt-out light bulbs. Perform any additional duties assigned by the supervisor or property manager. Skills/Qualifications: A high school diploma or GED is preferred Must pass background check Must possess a valid driver's license and have access to a reliable vehicle Ability to understand and follow verbal and written instructions in English Previous experience as a supervisor in hospitality, maintenance or related roles is required Strong public relations and communication skills are essential Certified Pool Operator (CPO) certification preferred Applicants should be capable of performing basic manual labor, including: pressing, pushing, and pulling, carrying a minimum of 25 lbs. (up to 50 lbs.), reaching overhead, grasping objects, bending, kneeling, walking, crawling, squatting, climbing, stretching, and walking up and down stairs, using a ladder to climb up and down and standing for the duration of their shifts. Schedule: Available to work various shifts during weekdays, weekends, and holidays. Compensation: $23.00/per hour Benefits Include: Competitive pay, 401(k) plan, vacation, holiday, health insurance plan, dental insurance, vision insurance, wisley or direct deposit and flexible spending options. Hawaiian Building Maintenance 1013 Kawaiahao Street Honolulu, HI 96813 (by appointment only, no walk-ins) Fax: 808-531-6946 Equal Opportunity Employer

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