Job Description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! 

Wachter is seeking a Salesforce Administrator to join our IT team in Lenexa, KS. The Salesforce Administrator will play a critical role in the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. This individual will work closely with cross-functional teams to ensure the system is optimized to integrate with legacy systems, meet business needs, improve productivity, and support key processes related to sales, service, and operations.

We seek self-motivated and reliable candidates who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Benefits Package: Company Paid!

• Medical, Dental, Prescription & Vision Benefits
• Life, AD&D, and LTD insurance
• Paid Vacation and Holidays
• MD Live & TriaHealth
• Company-Matched 401(k) and IRA Retirement Savings

Qualifications:

• Salesforce Administrator Certification (ADM 201) with 2+ years of experience
• Strong knowledge of Salesforce core functionality and proficiency with automation tools
• Knowledge of integrations with third-party tools such as ServiceNow, NetSuite, Dayforce, MuleSoft, and other 3rd party applications
• Data management skills including data cleansing and validation
• Excellent communication and collaboration skills to work with team members and various stakeholders
• Strong analytical and problem-solving skills to identify and resolve system issues

Key Responsibilities:

• Maintain and customize Salesforce environments, including user setup, profiles, roles, permissions, page layouts, and fields
• Create and manage reports, dashboards, workflows, and automation (e.g., Flow, Process Builder)
• Collaborate with IT and stakeholders to gather business requirements and translate them into technical solutions
• Ensure data quality by implementing validation rules, managing data imports and exports, and performing data cleansing tasks. 
• Develop and maintain documentation of configurations, processes, and training materials
• Participate in Salesforce platform upgrades and feature releases, review release notes, and advise stakeholders on relevant impacts and opportunities
• Train and support users, creating documentation and guides as needed
• Monitor and troubleshoot issues related to integrations, data syncs, and performance
  

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