Reports to: Practice Manager

PRIMARY RESPONSIBILITIES:

SPECIFIC DUTIES:

Patient management:

Greet patients with they sign in and monitor arrival time.
Set up treatment rooms for procedures.
Escort patients to treatment rooms.
Seat patients in treatment rooms.
Show care and concern, and help patients feel comfortable.
Obtain and review health histories, weight, height according to office protocol.
Ensure patients are always attended.
Anticipate and assist dentists needs.
Take radiographs as directed by dentist.
Mix dental materials.
Perform dental assisting functions and other tasks ass assigned by dentist.
Ensure patients questions are answered thoroughly before they leave.
Chart patients, services rendered and any charges.
Endure proper treatment notes are recorded in patient chart.
Escort patient from the treatment room.
Perform clinical procedures as practice act allows and as directed by dentist.
Give patient instruction and demonstrate when necessary (OHI, Pre-op, post-op, etc).
Monitor patient flow.

Treatment Room Management and Sterilization:

Keep dental units ready, stocked, and clean.
Oversee cleanliness of the treatment room according to sterilization procedures.
Disinfect treatment rooms according to OSHA regulations.
Sterilize all instruments and handpieces according to OSHA regulations.
Keep trays, instruments, and treatment room drawers organized.
Ensure that office sterilization procedures document is on display.
Promptly send out and monitor all dental laboratory cases.
Implement the preventative maintenance/cleaning schedule for dental equipment.
Maintain dental office emergency kits.
Follow laboratory procedures according to office protocol.

Records Management:

Securely store and handle patient records in compliance with state and federal requirements including HIPAA privacy and security regulations.
Accurately file/scan patient information.
Track cases and referrals to and from other doctors.
Assist in the administration of the recall system.

Inventory Management:

Office Participation:

Help in other areas of the office when necessary (ie answering phones, unpacking supplies, completing insurance forms, scanning documents).
Be an active participant in team meetings.
Promote team concept by interacting with others in the dental office.
Be a part of the on call telephone sharing group to screen emergency calls.

PERSONNEL REQUIREMENTS:

Education/experience:

High school diploma or equivalent.
Graduate of accredited dental assisting program or dental assisting experience preferred but not required.
Compliance with state dental practice requirements (Radiology certification, OSHA training).
Computer skills in dental software.
Commitment to career development.

Interpersonal:

Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community.
Effective verbal skills to communicate with patients and staff.

Full time, Work at office,