Job Description

Salary Range $80k - $90k DOE plus commission/incentive. The Director of Racquet Sports, provides strategic leadership and operational oversight for all racquet programming, including Tennis and Pickleball, and innovative new offerings to drive participation and retention across all skill levels. This role is responsible for member and guest satisfaction, financial planning, staff leadership and exceptional guest and experiences across private membership, resort guest, and corporate group stays.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must align with Peregrine Hospitality TBO Strategy and focus on recruiting and retaining top talent.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Ensure proper inspection of the courts/facilities on a daily basis prior to the start of play and ascertain that all necessary maintenance has been performed and the courts are in a safe working order.
• Recruit, train, schedule, and develop teaching professionals, attendants and seasonal staff.
• Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Programming and Player Development

Design and execute a comprehensive calendar of events including:

• Promote tennis and pickleball clinics, private lessons, adult, junior and senior programs
• USTA Leagues and local team tennis and pickleball activities
• Tournaments (club championships, invitationals, charity and seasonal events)
• Manage pickleball and tennis round robins, ladders, and social play
• Junior development, adult clinics, and camps
• Ensure programming appeals to members, resort guests, and visiting corporate groups
• Collaborate with Sales & Events teams to support group stays, retreats and buyouts
• Innovate new offerings to drive participation and retention across all skill levels
• Payroll and labor management
• Lesson revenue and program profitability
• Establish and Monitor KPI’s
• Forecast, budget and create a strategic growth plan
• Maximize revenue through private lessons, clinics, camps, leagues and special events

Member & Guest Relations

• Serve as a visible, engaged leader for the racquet community
• Foster strong relationships with members, guests and league participants
• Address feedback and resolve concerns professionally and proactively
• Partner with Membership and Marketing teams on communication, promotion and engagement strategies.

Compliance & Administration

• Ensure compliance with USTA regulations and club policies
• Oversee court reservations, lesson scheduling systems, and POS reporting
• Maintain accurate records, waivers, certifications, and staff credentials

Core Competencies

• Strategic Leadership and team development
• Financial acumen and revenue optimization
• Member engagement and service excellence
• Program innovation and event execution
• Cross functional collaboration

Qualifications

• 3+ years as Head Raquet Sport Professional/ Director of Racquet Sports or equivalent.
• Extensive private club experience preferred.
• Experience is creating engaging tennis and pickleball activities for the guests and members.
• CPR & First Aid Certifications are required.
• Teaching Certification (USPTR, PTR, or equivalent) preferred
• Proven experience managing payroll, budgets, and revenue targets
• Strong knowledge of tennis and pickleball programming

Work Conditions and Schedule

• Flexible and long hours sometimes required, including evenings, weekends and holidays.
• Medium work - Exerting up to 30 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to stand and work for extended periods of time.
• Must be able to bend, stoop or reach as needed.
• Must be able to work in an outdoor environment with varying temperatures, including temperatures above 100° F.
• Physical exertion (jogging, running, bending, twisting).

SVR Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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