Customer Service Representatives Job at Fedtec, Richmond, VA

ZjEvQ2dLWXNSRm1qcEJWNkR1UVpPbTJqVXc9PQ==
  • Fedtec
  • Richmond, VA

Job Description

Customer Service Representative


FedTec is seeking a skilled Customer Service Representative who will support the Housing Choice Voucher Program by handling customer interaction.



Location : Richmond, VA

Job Type : Contract

Responsibilities :

  • Respond to phone calls and email requests on a daily basis
  • Maintain customer service records
  • Resolve customer complaints, provide resources to customers
  • Provide the appropriate service and information or referring clients to another department

Qualifications :

  • Excellent customer service skills
  • Providing the appropriate service and information or referring clients to another department
  • Clear communication skills and a strong command of the English language
  • Strong attention to detail
  • Ability to work well in a team
  • Multitasking skills and good organizational abilities
  • Ability to work calmly under high-stress situations
  • Computer literacy
  • Experience working in a customer service environment is required

When you join FedTec , You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like: .

Just as you'd do for your own family, we prioritize your safety, health, and happiness. That's why we've created the FedTec Total Well-Being program, offering benefits like:

  • Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
  • Time to Recharge: Generous paid time off to relax and rejuvenate.
  • Financial Security: 401(k) , company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
  • Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
  • Recognition & Growth : The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
  • Fitness & Wellness : The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

Visit fedtec.com to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.

If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!

No Agencies Please

Job Tags

Contract work, Temporary work,

Similar Jobs

Med-Trans Corporation

VFR Helicopter Pilot Med-Trans EG Job at Med-Trans Corporation

 ...environment where every second counts, contact us today! Were hiring a Helicopter Pilot to provide medical air transportation services to Med-Trans customers. Safety is a key pillar of our services! This posting is for multiple Visual Flight Rules (VFR) positions, we have... 

Memco

CRANE OPERATOR Job at Memco

 ...Crane Operator Telescopic Boom (TLL) MEMCO Harlingen Long-Term Project Position Overview MEMCO Harlingen is seeking an experienced Crane Operator for a long-term infrastructure project along the Texas border. The ideal candidate will be proficient in operating... 

Wyndy

Afternoon Babysitter for Young Children Job at Wyndy

We are seeking a caring and responsible babysitter in Memphis, TN, for an afternoon engagement on Tuesday, December 30, 2025. You will be caring for three children: a 6-year-old boy, a 4-year-old girl, and a 1-year-old girl. Your main responsibilities will include preparing...

RaceTrac

Senior Workday HRIS Analyst Job at RaceTrac

 ...The Senior Workday HRIS Analyst will support the HRIS Architect and HRIS Manager with administration of one or more HR systems within RaceTrac and provide support to all system end-users and business stakeholders. What You'll Do: Serve as the primary point of... 

YMCA of Lincoln, Nebraska

Handyman Job at YMCA of Lincoln, Nebraska

 ...area Being versatile is powerful in any profession. It means being able to adapt and change to many different activities. Any handyman will tell you that homeowners are happy to pay to get the work done because they either dont have the time or cant do the work themselves...