Job Description

About Wellbox:

Wellbox is a fast-growing healthcare company on a mission to empower people to lead healthier lives. Through comprehensive, preventative care solutions delivered by an exceptional team of nurses, we help patients manage chronic conditions from the comfort of their homes. If you're a compassionate, tech-savvy CMA who thrives in a remote care setting, we’d love to meet you!

What You’ll Do:

As a Patient Care Coordinator, you’ll play a vital role in our patients’ health journeys by conducting monthly telephonic outreach, assessing their unique needs, and creating individualized care plans.

• Manage patient care through scheduled phone conversations.
• Document visits using technology platforms and electronic health records (EHRs).
• Develop care plans focused on physical, mental, and preventative health.
• Coach patients through their treatment plans - including wellness, nutrition, and goal setting.
• Help patients prepare for medical appointments and connect with resources.

What We’re Looking For:

• Active CMA license.
• At least 2 years of clinical experience (care coordination preferred).
• Tech confidence: you’re comfortable using EMRs, Microsoft Office, and other digital tools.
• Strong communication and problem-solving skills.

Schedule & Compensation:

• Full-time only (40 hrs/week, Mon-Fri), between 8 AM - 6 PM.
• Fast-paced, outbound calling role focused on patient care.
• Strong computer and phone communication skills required.
• Pay may vary for Massachusetts residents.

What to Expect After You Apply:

At Wellbox, we believe in a thoughtful hiring process to ensure the best fit for both our team and our patients.

• Timeline: The entire process typically takes 2-3 weeks from the date of application.
• Assessment: Qualified applicants will receive a timed assessment to evaluate computer literacy, basic math, and clinical knowledge.
• Because this role is fully remote, strong tech skills are essential.
• You must use a desktop or laptop to complete the assessment. Tablets and phones will not work.
• Virtual Interviews: Candidates who pass the assessment will move on to virtual interviews with our Recruiting Manager and Clinical Director .

We look forward to learning more about you and how you can make a difference with Wellbox!

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